You may return an item, in its
original condition, for a refund or credit within 15 days of receiving.
Shipping charges can only be refunded if the return is due to our error.
All returns must be accompanied by the packing slip. After a return
has been received, it will take 1-2 weeks to process. If using a credit card,
refunds will be credited to your account. If paying by check or money order, a
refund check will be mailed to you. We suggest using UPS or insured Parcel
Post for your protection.
Damaged or Defective
Goods:
We will replace or repair, at our option, any product
ordered which arrives in an unusable condition within 30 days of delivery.
After 30 days, you will be responsible for contacting the manufacturer
directly.
All Manufacturer warranty issues should be directed to
the manufacturer.
Feel free to call direct 1-714-895-7998 if
there is problem with your order.
All returns must be
shipped prepaid.
Pre-paid freight and any insurance charges or
other costs are non-refundable. There will be a 20% restocking fee on
all special order items. Some special order items may not be returned.
Please call us before returning special order items. The restocking charge
will be deducted from your refund if any refund should apply. |